Whenever you need assistance with any of your pension funds and retirement services, please feel free to contact us through the following channel:

By Post

Member Services, Fund Services Hong Kong
HSBC Institutional Trust Services (Asia) Limited
滙豐機構信託服務（亞洲）有限公司
P.O. Box 73448
Kowloon Central Post Office
Hong Kong

By Phone

HSBC Pension Funds Member Hotline: 2500 1500

Monday to Friday 09:00 - 18:00

Saturday: 09:00 - 13:00

(Except Public Holidays)

Haitong MPF 24 Hours Auto-Info-line: 2500 1600

Monday to Friday 09:00 - 18:00

(Except Public Holidays)